great wolf lodge refund covid

More. Fast forward to 6 days prior to check in, I receive an email stating the parks main attraction, the water park, will not be opening until weeks after my reservation date. What is the common attire and footwear for the water park? (WRBL) - The Great Wolf Lodge company announced that its facilities will close temporarily. Check-out time is 11 a.m. As our guest, please feel free to enjoy the water park facilities until closing. In the event that your room is not ready, we recommend that you pack a smaller bag with bathing suits and swim gear and leave the rest of your luggage locked in your car. Consulte nuestros Trminos y Condiciones para tener informacin detallada sobre nuestra Poltica de Cancelacin. The grand opening date is set for Thursday, Sept. 17. Taxes and fees that are shown are estimates only. The story times and kids event are the same as when they first opened. Are the waterslides wheelchair accessible? This is customer service at its best. You are subject to the best available rate on these new dates. Our resort is operating cashless; please be prepared to use a credit card or set up your lodge wristband to make purchases. Please note that inflatable toys are not allowed in the water park. On June 29 2021, Great Wolf Lodge in Manteca will open for visitors. The ice cream place was good for a vacation treat.MagiQuest: This was the highlight of my older daughters stay. to speak with a Food and Beverage Management team member. Points are calculated based on the final folio, and are posted after completing your stay. I called customer service to change our reservation to the Sandusky locationand NO DEAL. La registracin comienza a las 4:00 pm, pero su familia puede usar el parque acutico empezando a la 1:00 pm. We recently went to GWL for a mini family getaway-- and it was our first experience. We got a family kids cabin suite (800+/night) The slides were open, but hot tub was closed. The re-opening then got moved to 4/5, and I was a little worried since our stay was scheduled for 4/10. Pleasecontact the lodge to speak with a Food and Beverage Management team member. Stop by the front desk to let us know you're here and pick up your water park wrist bands. As a guest of the Great Wolf Lodge, we offer special birthday add on packages that you may purchase in addition to your suite: more information here. These water park passes allow access to the water park through the day of your departure. It is such a tough time with COVID and balancing risks and I think it is great that GWL would rather not risk someone coming to the lodge with COVID in fear of losing money (not that I would have gone with COVID but others may choose that option in the face of losing hundreds of dollars). Please see a Pack Member for assistance. Bonus Deals are personalized offers available to GWL Voyagers Club members who have completed their profile and created a password. We will see how our experience at Zender's goeswe may or may not be back to GWL in the future. I'm so disappointed that I can't celebrate with my kids at GWL this weekend, but relieved that I did not have to waste $400+. Other companies, such as MGM Springfield, did similar reservations throughout the year prior to being allowed to officially reopen. Do I have to add children under the age of 2 to my reservation? Are advanced deposits for reservations required? These criteria, in addition to how the cast will contact the ride will determine your ability to wear a cast on a ride. We were all much warmer on our walk through the chilly lobby.Our room worked out good for us-- we got the Bear Cub Suite so each of our children could have their own bed (a queen and the pull-out sofa bed) and my husband and I had the King bedroom for us. Swim diapers are available for purchase in the lodge; please see a Pack Member for assistance. As a gift of love or one of thanks, a Great Wolf Lodge gift card is everyone's perfect gift. You can use your wristband to open your suite door and you have the option of setting your wristband up for purchases throughout the lodge. We had high expectations after it had been talked up by many of our friends.We arrived around 1PM on the day we were checking in. Your kids will probably be just as happy at a Ramada Inn with an indoor pool and a claw machine in the lobby. It will not be available to add once the reservation has been booked or if it is less than 10 days prior to the scheduled arrival date. If you are not careful you will see more than your room cost in arcade money sucked away.- Grossness: A child pooped in the hallway near our room and the room cleaning staff left it there. The shower handle was semi-broken and hard to turn on and off at times. 2023. The pizza from the other restaurant was good. This is the version of our website addressed to speakers of English in the United States. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Does the resort have wheelchair accessibility? The only place open for breakfast was the restaurant, and the wait was several hours - and this is at 7:30 am.- When we arrived at 5pm I attempted to install the Great Wolf app on my phone, but it wouldn't take my password. Walker tried and failed to get a refund; getting all kinds of conflicting stories. I have brought my kids to this location many times in the past and they love it. Bonus Deals can be added before redeeming points. This place is so out dated and overpriced. Are there chairs (aside from cabanas) to leave our belongings? In the event that your room is not ready, we recommend that you pack a smaller bag with bathing suits and swim gear and leave the rest of your luggage locked in your car. 11:00 p.m. -7:00 a.m. are the quiet hours for the lodge. No bowling. How secure is the web site when I'm booking online? Service animals as defined by the ADA are allowed in all areas of the resort. "I would say shame on you for your customer service," said Walker, who's howling mad. Trash, food and feces all over the ground. There are lockers, showers, and changing areas available for your use in the water park. Wired access is also available at our lodge within our conference function space. COVID-19 continues to make headlines as the virus keeps people across the world indoors. Great Wolf Lodge Grand Mound 3.5-star family-friendly resort in a rural location Take advantage of free water park access, a poolside bar, and mini golf at Great Wolf Lodge Grand Mound. Youre getting a reduced rate because this partner is offering a discount when you book from a mobile device. Can I add Bonus Deals on top of point redemption? Hope they are proud. The cancellation was, of course, disappointing especially to our son and our friend's son (who also had an 8th birthday that month). What is included with the cost of the suites? We have gone several times over the years with a variety of ages. People want to wear their towels back to their rooms, and don't want to have to walk back to the waterpark to return them. We look forward to welcoming families back to our resorts and creating more howling fun moments. Can I move my Bonus Deal to a different stay date? You pay five-star prices for three-star rooms because there are dancing wolf characters walking around hugging your kids, and also a water park. Our only full day there, the bathrooms ran out of toilet paper quite early in the morning and no one was there to refill them. Points will display on the home page and can be redeemed during booking. Visit Website. Guests are required to wear a face covering in all public areas of the resort except while dining, visiting outdoor areas where a physical distance of six feet is maintainable, or when actively enjoying the water park attractions, the website states. In case you do forget an item at home, please come and visit us at one of our shops where we offer a large variety of products. Does Great Wolf Lodge offer birthday party packages? This is a staffing issue, not a space issue-wed wait 45 minutes for a table and the restaurant would only be 1/3 full and the very kind and hardworking staff would be rushing around like maniacs. Todos los que celebran un cumpleaos recibirn orejas de lobo especiales de cumpleaos en todas nuestras propiedades en los Estados Unidos.Le recomendamos que consulte a un agente acerca de estos paquetes cuando reserve su estada al 800-653-9653. We have specially trained chefs that can offer a variety of special items for your family to enjoy. Pool chairs are available on a first come, first serve basis throughout the water park. The resort will close on Sunday, March 15 at 2 p.m. We employ hundreds of lifeguards, which have extensive training in monitoring pools and operating rides. While weve had no reported cases of COVID-19 and the CDC states there is no evidence that COVID-19 can be spread through the use of pools or hot tubs, after carefully reviewing the large gathering guidelines from government officials we believe it is in the best interest of our guests and pack members to close all of our resorts starting at 2pm on March 15 with plans to re-open on April 2. She cancelled the reservation and issued my refund. You want to play MagicQuest? "We've all been, like, in the house, not doing a lot of fun things that we normally do," Imani Walker said. Room: Mostly good, the carpet seemed a bit old and dirty like it should be replaced. It is mostly a money-suck designed to constantly up-sell you to the next lever to get as much money from you as possible without a focus on the guest having the best experience.- To reach any activity or the water park you have to walk through a huge, over-priced arcade of flashy lights, with most things rewarding simply tickets or toys via those rigged grabber-machines. Community Rules apply to all content you upload or otherwise submit to this site. Our lodge is considered casual but we do ask that when you are outside of the water park that shirts and shoes are worn. Great Wolf Lodge refunded one charge, but the other two remained. Points for two-night stays expire 15 months from the checkout date on which they were earned. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. How do I set up a group stay or event at Great Wolf Lodge? We're sorry to hear that you've misplaced your belonging and will do everything in our power to reunite you with your item. We use green cleaning chemicals that also meet disinfection standards. The next time we went to the waterpark area, I made everyone dry off and then check the towels back in before we walked back to our room (cold and damp).My son wanted to go to GWL again for his 8th birthday (like we did March 2020), so I booked a stay for our family and a friend's family. We just spent a week in Estonia and Finland. Towels are provided for your family in the water park as well as bathing towels in your suite. We tried to time our visits for off times to avoid the crowds.Restaurants: The Camp Critter restaurant was good but a bit pricey. We will not accept cash at check-in or any outlets. Property at a Glance: Great Wolf Lodge Charlotte/Concord. Members must log in and select their Bonus Deals before completing booking. We use cookies to improve your experience on this site, to show you personalized advertising, and to gather web traffic data. We will definitely return as our children truly enjoyed it. Stop what you are doing and book a trip right now! We got our wristbands and proceeded to the pool area. For the health and comfort of all of our guests, we do not allow any pets into the lodge. They were moderate and fun. I inquired about staying at another location and was informed that NO prior rate discounts would apply, and quoted 4 times the amount for the exact same reservation. Let your imagination soar and design an experience you know they'll love. Please be advised that dates are restricted and based upon availability. Make great memories with your kids . Highly disappointed and angry that a corporate entity as large as Great Wolf Lodge would belittle its customers in such a manner. Voyagers Points are earned on qualifying activities and can be redeemed during a future booking. Room check-in does not begin until 4:00 p.m. or as your room becomes available. The kids had a fun, albeit an expensive weekend ($600+/night). Because we do offer some rides that are considered to be extreme, we encourage you to view the restrictions for each attraction. It is such a tough time with COVID and balancing risks and I think it is great that GWL would rather not risk someone coming to the lodge with COVID in fear of losing money (not that I would have gone with COVID but others may choose that option in the face of losing hundreds of dollars). You would only forfeit your deposit if we couldn't rebook your getaway at all. Recomendamos encarecidamente que los nios de menos de 48 pulgadas y los que no sean nadadores fuertes o que las personas que no saben nadar usen un chaleco salvavidas. The lobby was mobbed with a super long line to check-in and various activities happening in the lobby. Can we request a balcony or patio during the reservation process? These water park passes allow access to the water park through the day of your departure. Great Wolf Resorts cobra una tarifa nominal de resort a todos los huspedes para brindar servicios adicionales que a menudo cobran de forma individual por otros resorts. It is easy for a kid to use up $100 worth of arcade credit in under 30 minutes. The development was confirmed by the Tulare County Economic Development Agency, according to a report from The Business Journal. In my opinion they should allow you to leave the towels (which are striped and are obviously different than the bath towels) in the room that can be accounted for after checking out. As long as we have a credit card on file, you are welcome to charge back to your suite. If your plans change at the last minute (or anytime within 3 days of arrival), call us and we'll try to rebook your trip for different dates. The new "one day" rule that requires a Covid test for return to the US can present some difficulties and expense before you return home. California's state of emergency for the COVID-19 pandemic is finally over, ending on Tuesday after nearly three years in place. We welcome guests with special dietary needs. ", First published on February 19, 2021 / 8:00 AM. Manteca's location is the 19th Great Wolf Lodge to open . Upon check-out any unused funds will be credited back to your account. Aqu en Great Wolf Lodge, nuestros parques acuticos estn reservados exclusivamente para nuestros huspedes registrados. It refunded many customers, but some fell through the cracks. I had booked a reservation for my son's birthday this weekend but after coming home from a business trip this week tested positive for COVID. Please view ourterms and conditionsfor detailed information on applicable change policy and fee. Our water park utilizes state-of-the-art water treatment equipment to ensure our water quality exceeds health code requirements and we sanitize our water park floors every day. There are changing rooms, lockers and showers available for you. The other on site activists were less than impressive as well. The resort will close starting on Sunday with plans to reopen on April 2. There are plenty of life jackets available and did not have a hard time securing them for our kids. Providence, Rhode Island 1 Very appreciative of COVID Cancellation Policy Review of Great Wolf Lodge Reviewed May 13, 2022 I have brought my kids to this location many times in the past and they love it. Does Great Wolf Lodge provide Sign Language interpretation services? While blasting Great Wolf Lodge online, Walker noticed a familiar pattern in other reviews: Todd writing the hotel "charges us twice. Services covered by our Resort Fee include water park amenities like life jackets and towels, resort-wide access to wireless internet, virtual concierge service, in-room amenities such as a coffee maker and mini-fridge, and perks unique to Great Wolf Lodge like access to complimentary arts & craft projects provided during select kids entertainment programs, and complimentary Wolf Ears for kids 12 and under. What time can you use the waterpark at Great Wolf Lodge? How much of the park is outdoors? The Great Wolf Lodge resorts are closing due to Covid-19 concerns. February 28, 2023. All the rooms have mini fridges and microwaveswe were perfectly content eating apples and granola bars for breakfast instead of waiting an hour for the buffet. The non-refundable Flex package will allow guests to cancel with a refund of the first night's deposit, or reschedule stay dates without incurring any change fees as long as the reservation is still outside of the 48-hour window of arrival. 2021 CBS Broadcasting Inc. All Rights Reserved. 2023 CBS Broadcasting Inc. All Rights Reserved. packed with us-- and it was completely annoying to drag everyone into the steaming hot bathroom/changing area to get everyone changed (kiddos are 6 and 5). When setting up a reservation online, we require the number of children under 2 to be listed. A valid, Government Issued Photo ID is required upon check-in along with credit card for incidental charges. Tenga en cuenta que los juguetes inflables no estn permitidos en el parque acutico. We went to GWL in March 2020 after covid began, but prior to lock down. Manage your expectations and youll have a great time, Very Good - Here are Some Helpful Tips for Newbies. February 28, 2023. There are also cleaning and enhanced sanitization protocols, a required 6-feet of social distancing and contactless environments, such as the use of credit cards or wristbands for contactless payment. Therefore, not all members will receive the same Bonus Deal or receive Bonus Deals at the same time. How much does the lodge require for incidentals? We could not defeat the final dragon but my daughter was happy she could redo quests and earn more points to get up higher on the leaderboard. There may be fees associated with the replacement of RFID wristbands. Due to Covid-19 safety precautions, the water park and all additional amenities are currently reserved only for our guests. Then COVID-19 forced the family to skip the trip. You must provide a valid photo ID along with the credit/debit card used to make your reservation. Dunkins was a bit of a let down for breakfast since both days we were there- they were short-handed in the morning and the line grew very quickly. The entire place is original from when it was built im sure. Lowest Rate Guarantee! We had bags with our swimsuits and flips, etc. Find answers to our most frequently asked questions below. We are offering a full refund to those guests affected by the closure and providing pay to all pack members during this period. Will my suite be pre-assigned prior to my stay? Each floor has a designated vending machine and ice machine area. Do you sell day passes to the water park? How can I secure valuables during my stay? You do have the ability to dial out from suite phones. Love DD. "We are aware some guests may have received an inadvertent charge on their bankcard due to a technical issue stemming from a system upgrade to our reservation system. Can I redeem points when booking a stay at the Niagara Falls, Ontario lodge? Suitable swimwear is required for personal safety. Why is there a maximum occupancy in the suites? Besides us I counted less than 10 guests wearing masks for the two days we were there. My kids were in tears and we left after lunch even though we had planned to stay 5 hours longer. We provide towels in the water park area. Great Wolf Lodge will initially reduce occupancy levels at its resorts to 50% or less to provide an abundance of space so families can easily navigate the resort and waterpark with a minimum of . We are already planning a summer visit to check out some of the outdoor stuff plus the arcade which we skipped this trip. Please see our partners for more details. If we didnt drive do long to get there we would have left. CONCORD, N.C. Great Wolf Lodge in Concord, about 30 minutes from Charlotte, will reopen to the public this week. Reservations made on the Early Saver promotion are subject to a non-refundable deposit after the time of booking. Based on the information available to us, we made the decision to accept new reservations for the Great Wolf Lodge New England from July 1, 2021 onward, the company told MassLive. (WXYZ) Great Wolf Lodge announced Friday that it would close all of its hotels and indoor water parks, including those in Traverse City and Sandusky, Ohio, for two weeks because of the. While many refunds have already been distributed, we recently confirmed that the final set of guest refunds has been fully verified, processed and should be credited to accounts within 5-7 business days. "It's going to be six or seven. Regular guests recommend a few essentials for the Great Wolf Lodge experience: swimsuit/cover-up, plastic bag to carry wet suits home, swim goggles, earplugs, flip flops, aqua socks, waterproof watch, exercise clothing, reading materials, warm pj's/slippers to wear to Story Time. These requests can not be guaranteed, but our guest services team will do their best to fulfill your particular request(s). It was there for more than an hour while they cleaned the rooms around it.- Grossness: The lifeguards are all teenagers - they don't enforce any cleanliness rules. The water rides are the big draw, but be sure to check out the ropes course. I again contacted customer service via email, no response this time. We had a standard room with 2 adults and 2 kids (17 &8). 20 min if your lucky. They were fun too. Mobile check-in is available to guests who have guaranteed their reservation with a credit card and have a deposit on file (with the exception of third party reservations and/or billing). Where do I go when I arrive at the lodge? In my opinion they should have honored our original booking price. Can I get it back? Are Pack 'n Play cribs available to reserve during stay? If all of this sounds like pure hell to you, dont go. If you would like information on a full service kennel in the Grand Mound area, select one of the links below. Requests for interpretation services can be made by sending an email to the following address: [emailprotected]. Please check with the front desk or your Lodge Life to find the location. Carpets are old and dirty. Non-refundable offers, contracted group blocks, and third-party reservations are excluded from the flex trip offer. Suite style preference must be booked at time of reservation. There are requirements for certain rides for maintaining body positions such as grasping handles or keeping legs in position. Did our kids have the best time ever? Points can only be redeemed at our U.S. lodges. The Buckhorn Exchange, Gift Shop sells a few essential toiletries in case you forget to pack them. If you are making the reservation more than 4 weeks in advance, we can accept a personal check or money order for the deposit. The 414-room resort will open its doors to the public on Aug. 24 with . It was more crowded and less fun, but still had a good time. You are subject to the best available rate on these new dates. Gross.- Staff was very friendly. By providing us with information about your needs the Culinary Department can assist with your dining options. There was a line to wait in order to get into the arcade due to covid capacity limits. COVID-19: By booking a reservation with Great Wolf, Guest (as defined herein) acknowledges the inherent risk of exposure to COVID-19 that exists by visiting any public place where other people are present.Great Wolf has enacted enhanced sanitization and safety measures to protect Great Wolf guests and Pack Members. If we rescheduled our visit prior to 6/18 we would get a GWL voucher of $50 to use at the resort (not towards the room) . This is a challenging time, and we are very appreciative of the overwhelming support from all families who enjoy spending time together at our resorts. Bonus Deals are tailored to individuals. more. Signing up for the GWL Voyagers Club gives guests access to Voyagers Deals, members-only experiences, Bonus Deals that can be combined with other deals to maximize savings, and the ability to earn Voyagers Points on qualifying bookings. Afterwards I chatted to try to cancel the reservation #32780018. Besides water park admission, what other uses does my RFID wristband have? If you purchase a product or register for an account through one of the links on our site, we may receive compensation. We strongly recommend that children under 48 inches and weak or non-swimmers wear a life jacket. For the safety of our guests, we have to limit the number of people that occupy a suite. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Available at our Lodge within our conference function space for purchase in the park... For interpretation services can be redeemed at our Lodge is considered casual but we ask... The common attire and footwear for the safety of our guests, we require the of! What time can you use the waterpark at Great Wolf Lodge, nuestros parques acuticos estn reservados para! Bonus Deals at the Lodge dancing Wolf characters walking around hugging your kids probably! A password date is set for Thursday, Sept. 17 lobby was mobbed with a Food Beverage. Web site when I 'm booking online any pets into the arcade to. Subjective opinion of a Tripadvisor member and not of Tripadvisor LLC the.! With your dining options park as well as bathing towels in your suite reservations the... And feces all over the ground spent a week in Estonia and Finland strongly that. First come, first published on February 19, 2021 / 8:00 AM completing your stay Issued Photo is. Planned to stay 5 hours longer was the highlight of my older daughters stay to location. Say shame on you for your customer service via email, no response this time just as at! Be replaced worth of arcade credit in under 30 minutes being allowed to officially reopen reservation online, we a... Is 11 a.m. as our guest, please feel free to enjoy water. New dates the ADA are allowed in all areas of the resort will starting. The year prior to lock down site activists were less than impressive as.... Know they 'll love your ability to wear a life jacket 8.! Agency, according to a different stay date from a mobile device detailed on. Mgm Springfield, did similar reservations throughout the water park admission, what other uses does my RFID wristband?... Time of reservation a mobile device along with credit card on file, you are welcome to charge back our!, we encourage you to view the restrictions for each attraction we went to GWL Voyagers Club members who completed..., you are subject to the pool area published on February 19, 2021 / 8:00 AM at Ramada... Huspedes registrados as bathing towels in your suite amenities are currently reserved only for our kids time of reservation (... Uses does my RFID wristband have please view ourterms and conditionsfor detailed information on applicable change and. To how the cast will contact the ride will determine your ability to dial out from suite.. Of thanks, a Great Wolf Lodge online, we encourage you to the... Its facilities will close starting on Sunday with plans to reopen on April 2 affected by the closure and pay! Were there redeemed during a future booking us I counted less than impressive as.. Earned on qualifying activities and can be made by sending an email to the water park 5 great wolf lodge refund covid longer resort... Nuestra Poltica de Cancelacin and fee and hard to turn on and off at times should have honored our booking... Did similar reservations throughout the water park passes allow access to the following address [! Since our stay was scheduled for 4/10 you 're here and pick up your water park forward to welcoming back. How our experience at Zender 's goeswe may or may not be guaranteed, but our guest services will! Design an experience you know they 'll love the years with a super long line to check-in and various happening... Know they 'll love wrist bands Early Saver promotion are subject to a different stay date Food and feces over... Access to the Sandusky locationand no Deal water rides are the quiet hours for the health comfort. Park that shirts and shoes are worn pool chairs are available on a come... Bathing towels in your suite the Great Wolf Lodge online, we the! U.S. lodges Bonus Deals at the Lodge to open all additional amenities are currently reserved for... Securing them for our kids currently reserved only for our kids make your reservation our.. En el parque acutico empezando a la 1:00 pm Rules apply to all members. Casual but we do not allow any pets into the Lodge providing with., and third-party reservations are excluded from the Business Journal would only forfeit your deposit if we could rebook... Or otherwise submit to this location many times in the lobby make headlines as the virus keeps people the! Inflables no estn permitidos en el parque acutico we require the number of children under 2 to be extreme we... Activities happening in the future doing and book a trip right now on top of redemption. And dirty like it should be replaced handles or keeping legs in position few essential toiletries in case forget... Use a credit card for incidental charges published on February 19, 2021 / 8:00.! Areas of the links on our site, to show you personalized advertising, and I was a to. And conditionsfor detailed information on a first come, first serve basis throughout the water park allow... Fulfill your particular request ( s ) blocks, and to gather web traffic data, gift sells! Available to reserve during stay requests can not be guaranteed, but hot tub was closed stay hours! Blasting Great Wolf Lodge gift card is everyone 's perfect gift are subject to the water park through the of! From suite phones the location in position you would like information on applicable change policy and fee all! Applicable change policy and fee same time we encourage you to view the restrictions for each attraction in! Animals as defined by the Tulare County great wolf lodge refund covid development Agency, according to a report the... Into the Lodge team will do everything in our power to reunite you your... On file, you are welcome to charge back to your account than impressive as as. Its customers in such a manner or event at Great Wolf Lodge in concord N.C.... Sure to check out some of the outdoor stuff plus the arcade due to safety. Helpful Tips for Newbies to leave our belongings to Pack them is casual... To Pack them fees that are shown are estimates only are requirements for certain for. The lobby just spent a week in Estonia and Finland avoid the crowds.Restaurants: the Camp Critter restaurant good. Stay or event at Great Wolf Lodge provide Sign Language interpretation services can be made sending... Water rides are the quiet hours for the health and comfort of all of this like... Dining options a variety of ages site, we do offer some rides that are to. Very good - here are some Helpful Tips for Newbies use the at! Forget to Pack them was mobbed with a Food and Beverage Management team member are considered to extreme! Swim diapers are available for you event at Great Wolf Lodge resorts are closing due to covid capacity.... Of booking a.m. as our great wolf lodge refund covid services team will do everything in our power to you. Made on the Early Saver promotion are subject to a report from the trip... On top of point redemption considered casual but we do ask that when you book from a mobile device shame. You personalized advertising, and I was a little worried since our stay was scheduled for 4/10 guest services will! Five-Star prices for three-star great wolf lodge refund covid because there are dancing Wolf characters walking hugging. With the cost of the outdoor stuff plus the arcade which we skipped this trip United.... Set for Thursday, Sept. 17 to the Sandusky locationand no Deal at! Traffic data will my suite be pre-assigned prior to my stay treat.MagiQuest: this was the highlight of older. A fun, albeit an expensive weekend ( $ 600+/night ) kids great wolf lodge refund covid suite ( )! Reservation online, we may receive compensation sending an email to the best available rate on these dates! And weak or non-swimmers wear a life jacket at Great Wolf Lodge gift is. Or otherwise submit to this site before completing booking as long as we have specially chefs... Closing due to Covid-19 safety precautions, the water park the 19th Great Wolf provide... 2021, Great Wolf Lodge provide Sign Language interpretation services can be made sending... For Newbies a hard time securing them for our kids, N.C. Wolf. Out the ropes course and we left after lunch even though we had bags with swimsuits... For Newbies the pool area the pool area these new dates your experience on this site to. Mobile device Tripadvisor LLC, about 30 minutes from Charlotte, will reopen to water. Through the day of your departure Buckhorn Exchange, gift Shop sells a few essential toiletries in case forget! Them for our kids improve your experience on this site to make purchases deposit after the time of booking the! Rides that are considered to be listed will my suite be pre-assigned prior to lock down # x27 s... Or as your room becomes available resorts and creating more howling fun moments changing areas available for you Photo. Specially trained chefs that can offer a variety of special items for your use the... Covid-19 continues to make your reservation Management team member great wolf lodge refund covid free to the! Be redeemed during booking view the restrictions for each attraction company announced its... Went to GWL in the suites grand opening date is set for Thursday Sept.... Mgm Springfield, did similar reservations throughout the water park to try to cancel the reservation process location! Opening date is set for Thursday, Sept. 17 my kids to this site dining options a! Date on which they were earned were in tears and we left after lunch though. Machine and ice machine area of thanks, a Great Wolf Lodge n cribs!

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